Whirlpool Washer Stuck on Sensing – WTW5000DW1 and More!

The Whirlpool Washer WTW5000DW1 is one of the most popular models on the market, thanks to its many features and reasonable price tag. But like all appliances, it can occasionally run into problems. One such issue is when the washer gets stuck on the sensing cycle.

A Whirlpool Washer WTW5000DW1 stuck on sensing can be due to a faulty inlet valve, a damaged control board, or a defective shift actuator, among others. Often, fixing the problem requires replacing the faulty part with one compatible with the machine. If unsure, always call a professional for help.

If your Whirlpool WTW5000DW1 is stuck on sensing, you may be wondering what’s going on and how you can fix it. This post looks at what may cause the issue and how to get your washer up and running again. Let’s get started!

Whirlpool washer WTW5000DW1

Why Your WTW5000DW1 Stays on Sensing

No one wants their washing machine to break down, but it’s important to know what may cause the problem so you can fix it quickly. Here are a few potential reasons your Whirlpool WTW5000DW1 may get stuck on sensing.

The Water Inlet Valve Is Damaged

The water inlet valve is a crucial component of your washing machine. It’s responsible for letting water into the tub so your clothes can get clean.

If the valve is damaged, it may not be able to open correctly, causing your washer to get stuck on sensing. Besides, a damaged water inlet valve can also lead to other problems, such as leaks.

Things That Can Damage the Water Inlet Valve

Here are a few things that can damage the water inlet valve:

  • Build-up mineral deposits: Over time, limescale and other mineral deposits can build up on the water inlet valve, eventually causing it to fail.
  • Corrosion: If the water inlet valve is made of metal, it can corrode over time, especially if the water is hard. That can eventually lead to the valve getting stuck or breaking down completely.
  • Age and wear: Like all components in your washing machine, the water inlet valve has a limited lifespan. Eventually, it will wear out and need to be replaced.

The Lid Switch Is Malfunctioning

Another potential reason your Whirlpool WTW5000DW1 may get stuck on sensing is a malfunctioning lid switch. The lid switch is a safety feature that prevents the washer from operating when the lid is open.

If the lid switch is damaged or not working correctly, it can prevent the washer from starting the cycle or cause it to get stuck on sensing.

Whirlpool washer Lid switch

Signs That the Lid Switch Is Malfunctioning

There are a few signs that can indicate that the lid switch is malfunctioning:

  • The washer doesn’t start when you close the lid: This is the most common sign of a problem with the lid switch.
  • The washer starts but then stops after a few seconds: If the washer starts but then stops soon after, it’s another indication that the lid switch is not working properly.
  • The washer gets stuck on sensing: As I mentioned, a faulty lid switch can cause the washer to get stuck on sensing.

The Control Board Is Defective

The control board is another critical component of your washing machine. It’s the “brain” of the appliance and controls all the other components. For example, it tells the water inlet valve when to open and close and the drive motor when to start and stop.

If the control board is damaged, it may cause your washer to get stuck on sensing. As a result, it’s one of the first things you should check if your washer has this problem.

Signs That the Control Board Is Defective

There are a few signs that can indicate that the control board is defective:

  • The washer doesn’t start.
  • The washer doesn’t fill with water.
  • The washer doesn’t spin.
  • The washer doesn’t drain.

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The Shift Actuator Is Damaged

The shift actuator is a component that helps move the washing machine’s tub from one position to another. For example, it helps move the tub from the fill position to the wash position.

If the shift actuator is damaged, it can prevent the tub from moving, causing your washer to get stuck on sensing.

Besides, a damaged shift actuator can also cause your washer to make loud noises or vibrate excessively.

The Drive Motor Is Damaged

The drive motor is the part of the washing machine that powers the tub. It’s responsible for spinning the tub and agitating the clothes. If it’s damaged, it can cause the machine to get stuck on sensing.

Here are other tell-tale signs of a damaged drive motor:

  • There’s a burning smell coming from the washing machine.
  • The machine makes strange noises.
  • The appliance doesn’t spin or agitate.

Ways To Fix a Washer That Stays on Sensing

Now that you know some of the most common reasons why your washer may get stuck on sensing, let’s talk about how to fix it.

Replace the Water Inlet Valve

If the water inlet valve is damaged, the best way to fix it is to get a new one. It’s difficult to repair a water inlet valve, so replacement is usually the best option.

Just ensure that you get a valve compatible with your washing machine. You can usually find this information in the owner’s manual or the manufacturer’s website.

Reset the Lid Switch

If the lid switch is damaged or not working correctly, you may be able to reset it. To do that, follow these steps:

  1. Unplug the washing machine from the power outlet.
  2. Wait for 3 minutes.
  3. Plug the appliance back in.

Note: If the reset doesn’t work, you may need to replace the lid switch. That said, if your washer’s lid lock is clicking, check out this article I wrote describing how to fix it.

Replace the Control Board

If the control board is defective, you’ll need to replace it. Fortunately, control boards are usually covered by the washing machine’s warranty, so you may be able to get a new one for free.

replacing the control board

If your washing machine is out of warranty, you can purchase a new control board online. Make sure to get one that’s compatible with your washing machine model.

Replace the Shift Actuator

If the shift actuator is damaged, you’ll need to replace it. Fortunately, they’re not too expensive, and you can usually find them online.

For starters, check out this Mintu Shift Actuator Replacement For Whirlpool from Amazon.com. It’s compatible with most Whirlpool washing machines, is affordable, and comes with a 30-day money-back guarantee, so you can return it if it doesn’t work.

That said, here’s a quick video tutorial on how to replace a washer’s shift actuator:

Replace the Drive Motor

If the drive motor is damaged, it’s time to replace it. Just ensure that you get one compatible with your model.

And if you don’t know how to install the motor, hire a professional. That way, you can be sure that it’s installed correctly and won’t cause any further damage to your washing machine.

Key Takeaways

If your Whirlpool washer WTW5000DW1 is stuck on sensing, it’s likely due to one of the following:

  • The water inlet valve is damaged.
  • The lid switch is malfunctioning.
  • The control board is defective.
  • The shift actuator is damaged.
  • The drive motor is damaged.

Fortunately, there are ways to fix each of these issues. In most cases, you’ll be able to do it yourself. However, if you’re not confident in your abilities, it’s best to hire a professional.