The f02 error code is a fault code assigned by the manufacturers of the Whirlpool duet washer to be displayed when the appliance isn’t working properly. The f02 error indicates to the user that there’s something not right with the washer’s drain system. The error code shows that the control board detects a drainage time exceeding the washer’s assigned 8 minutes to drain time.
Due to the long drain time, the washer’s control switches off the drain cycle and displays the error code. Fixing this problem is relatively easy, depending on the cause of the problem.
The display of the f02 error on your Whirlpool duet washer may be the result of several factors, including the presence of excessive suds in the washer, a clogged drain hose, or a host of other problems occurring in the machine’s drain pump, pump filter, electronic control board, etc.
Any of these factors may be the reason why your Whirlpool washing machine is not draining water properly and keeps displaying the error code. Keep in mind that the f02 error display may also be just a machine error.
How to Get Rid Of the f02 Error Code on the Whirlpool Duet Washer
Once your washing machine can’t drain water within the assigned drain time, it’ll beep twice then display the “f02 error”. After four minutes, the error code is cleared from the washer’s display screen, and the “SUD error” is displayed.
Again four minutes after, the “SUD error code” reverts to the f02 error code display. To clear the error code from the display screen, press “cancel” twice.
How to Fix the f02 Error Code Display
As we said earlier, the f02 error displayed on your duet washer screen might be caused by many underlying factors that you can quickly fix, so don’t run to call a repairman just yet. Follow our guide below as we walk you through a step-by-step process on how to repair the error codes at no cost to your pocket and watch your Whirlpool duet washer work as well as new!
Excessive Suds in the Duet Washer
When the amount of froth or suds made from soapy water in the machine becomes too much, it could be a reason for the error code display.
First, look into the washer and check if this is the case. If it is, wait till the suds dissipate/disappear before running a normal rinse/drain cycle with clean water. Usually, excessive suds can be caused by not using high-efficiency detergent or using too much of it.
Clogged Drain Hose
If the problem is not excessive suds, you want to check your washer’s drain hose for any blockage that might have clogged it and blocked the water from flowing out. Debris, socks, coins, and lint could be the clog in your appliance hose.
You also want to make sure that the drain hose is not pushed back by the washing machine as this could cause it to become kinked or bent, preventing water from being drained out fast enough or at all.
If the drain hose is not clogged or kinked, then you can check the drain pump filter.
Drain Pump Filter
The pump filter is responsible for filtering and collecting the buildup of lint, debris, and other obstructions that might clog the drain pump and prevent the water from draining properly. Sometimes, particular objects are loaded with the laundry into the washing machine, and these objects end up clogging the pump filter, such as money, coins, buttons, etc.
To check if your drain pump filter is the reason for the f02 error display and the slow water drainage, you’ll need to unlock your washer’s door to access your washer’s pump filter. This can be done manually by the following steps:
- Disconnect your washer from its power source. Remember, safety first!
- Tilt the washer backward to a 45-degree angle, and using a screwdriver, remove the screws located along the bottom of the toe panel (positioned at the front of the washer, directly below the machine’s door). Lifting the panel slightly, pull it down and away from the washer.
- Reaching for the door lock through the open panel, feel for a small ring below the door latch and gently pull it down till you hear a click. This will unlock the door.
Once you unlock the door, manually drain the water out of your washer, using towels to absorb any residue. Then, turn the pump filter head counter-clockwise, remove the filter, and clean it of any object that might have clogged it.
After that, install the clean filter back into the washer. You can run a rinse cycle to ensure that the appliance is running well and that the fault code has disappeared.
Defective Drain Pump
If the f02 error is displayed again, the filter might not be the problem. You can check the drain pump then, as a lousy drain pump might be the problem. If it is, you need to replace it. You can get a new drain pump that fits your washer’s model number by contacting Whirlpool customer service.
The model number of your Whirlpool washing machine is usually found on a sticker or rating plate on or behind the washer’s door frame or the removable kick plate panel at the bottom of the appliance. If your washer is covered under warranty, then you’re in luck as an authorized repairman can offer you free appliance repair service and help you install the new part.
But if your washer is no longer covered by warranty, then the customer service can provide you with purchase and replacement instructions for the new part.
Electronic Control Board
If there are no clogs or blockage and every other part of the appliance seems to be working fine, this most likely means a fault in the control board could be the reason for the slow drainage.
In cases where the f02 error is displayed but the draining system is working correctly, the fault is most likely with your washing machine’s water level pressure switch or control panel.
Other Whirlpool Duet Washer Error Codes
Ultimately, the f02 error display on your Whirlpool duet washer is an error code that’s moderately easy to repair in most cases. So follow our tips to save cost, and your washer’s drain system will be the better for it.