Is your Samsung washer displaying a 5C or SC error code? Don’t worry; it’s not a big deal. Usually, when you see one of these error codes, it means that one of the drainage system’s components isn’t functioning correctly. You should be able to repair or replace it on your own, and it won’t cost you that much.
Don’t know how? We’re here to save the day! In this guide, we’ll shed light on fixing the Samsung washer SC code with a few simple check-ups. Continue reading to find out more!
Fixing the 5C or SC Error Code on a Samsung Washing Machine
A 5C or SC error code in Samsung washing machines refers to a problem with the drainage system. There are multiple ways to deal with this, and we’re going to explore each of them in detail in the following sections.
Clean the Drain Filter
The drain pump filter provides protection for the water flow pump against damage from debris and metal items. When the cold water supply passes through the filter to the pump, particles and foreign objects like hair clips, coins, and tissues get trapped.
When these particles accumulate over time, the drain filter gets clogged, and the washing machine doesn’t drain water effectively, causing the 5C error code.
You’ll also notice that your laundry is still wet when the cycle finishes. In some situations, the spin cycle may take longer than expected.
In that case, cleaning the drain filter would be your best bet. If the filter is damaged, it’d be safer to replace it with a new one. You can easily access the filter by uninstalling the cover at the front bottom of the washer.
Inspect the Drain Hose
Another possible cause of the 5C or SC error in a Samsung washing machine is a problem in the drain hose. There are two ways the drain hose can inhibit the washing machine from draining properly: blockage or incorrect positioning/installment.
Drain Hose Blockage
To check if the drain hose is clogged, follow these steps:
- Turn off the washer and disconnect the power cord
- Unload the drum
- Move the machine a bit away from the wall so you can stand behind it
- Now, you should be able to see the drain hose. It’s usually the largest in diameter and is connected to a pipe
- Unplug the hose from the washing machine and from the pipe
- Use any long tool to clean the hose from the inside
- Run a test cycle and see if it works
- If the issue persists, try replacing the hose and test with another cycle
Incorrectly Positioned or Installed Drain Hose
An improperly installed drain hose will cause drainage issues in your Samsung washing machine. Generally, there are two ways to connect a drain hose to the waste; either by using a standpipe or a spigot. A standpipe is an open pipe that the drain hose gets attached to.
You can check the hose clips to make sure that the hose is adequately secured. Also, keep in mind that the hose must be at least 60cm off the ground and that no more than 15cm of the hose is covered for the washer to drain water efficiently. Additionally, the standpipe must cover the hose completely.
On the other hand, a spigot is simply a valve on another drain pipe. The drain hose can be connected to a spigot installed on the waste pipe or another type of spigot attached to a waste trap or pipe that points to the waste.
To inspect a drain hose connected to a spigot, you need to ensure that the blanking cap was removed and that the hose is fully pushed onto the spigot. The hose clips must be secured properly, too.
Whether the water hose is connected to a spigot or a standpipe, you need to make sure that there are no bends in the drain pipe. If the pipe is severely bent or kinked, consider replacing it with a new one to avoid future problems.
Check the Drain Pump
If you’ve made sure that both the drain hose and filter are clean and installed properly, you might be dealing with a bad drain pump. You can inspect the drain pump by following these steps:
- Lean the washing machine on the wall
- Unscrew the screws of the front cover and the control panel
- Check the continuity of the electrical circuit using a multimeter
- If the resistance isn’t somewhere around 165 ohms, then you need to replace the pump
Inspect the Pump’s Wiring
In some cases, the problem isn’t with the drain pump itself but in its connections. Look at the wires and make sure that all of them are properly connected. Check for signs of damage, like burns or twists. You can also test continuity with an ohmmeter.
Diagnose the Pressure Switch
A bad pressure system may send a false signal that the washer isn’t draining water as it should. Here’s how you can inspect the pressure switch:
- Turn off the machine and remove the power cord
- Unmount the panel
- Uninstall the rubber tube from the switch
- Gently blow the switch
- If the air hasn’t passed, even though the drum is unloaded, this could indicate that dirt has accumulated
- Get rid of the dirt, and the pressure switch should start working fine again
Check the Control Module
This one is less likely, but a malfunctioning control board might cause your Samsung washer to display the SC error code.
In such a case, the washer won’t drain the water simply because the module won’t send any signals to the pump. Your only solution here would be to replace the module.
Other Samsung Error Codes
Frequently Asked Questions
How Can I Run a Diagnostic on My Samsung Washing Machine?
You can run a self-diagnostic mode on your Samsung washer by following these steps:
- Power on the machine
- Press and hold the delay end and soil level buttons simultaneously
- Push the spin button; you should now see a “d” letter on the screen, indicating that the machine is in self-diagnostic mode
How Can I Reset My Samsung Washer?
To reset your Samsung washer, do the following:
- Unplug the washer’s power cord and wait for a few minutes
- Replug the power cord back
- Start a new wash cycle
To recap, a Samsung washer error code (5C or SC) usually means that there’s a problem with one of these three components: the drain pump, drain hose, or drain filter.
Other less common causes include lousy drainage system connections, a malfunctioning switch, or a damaged control module.
If all of these components are working fine and the error message is still here, you might want to call a professional for further assistance.