If your LG washer is displaying a UE code, it means that there’s a problem with the load distribution. In that case, rearranging, adding, or removing items may solve the problem.
However, in some cases, things can be a bit more complicated than that. Luckily, you don’t need to request a repair service to fix this error fault code because we’ll help you fix it with a few simple tips, so stick around.
Fixing the UE Error Code on an LG Washing Machine
The first thing that you can do to get rid of the UE code is to reset your LG washing machine. Here’s how to do it:
- Turn off the washing machine by pressing the power button
- Unplug the power cord
- Press and hold the start button for a few seconds
- Release the start button and plug in the power cord
If the error message is still here, proceed with the following steps.
Balance the Load
According to the manufacturer’s manual, the UE error code stands for “Unbalanced Error”, meaning that your load’s weight isn’t evenly distributed inside the washer’s drum, causing imbalance. Here’s how you can fix this for each type of load:
For small loads, try distributing the weight across the perimeter of the drum. It can be tricky because, during the spin cycle, your clothes will keep moving. Your best bet would be to rearrange the clothes and start the cycle all over.
Alternatively, you can consider adding more items, like towels or other clothes. This way, your items will have less room for movement during the spin cycle.
Large single items like large towels or bed sheets may cause an LG washing machine to be overloaded, and therefore, display the UE error code. When this happens, stop the cycle, remove one or two items of the laundry, and restart. This should get rid of the UE error.
When mixing bulky laundry made from different fabrics, like t-shirts and jeans, an unbalance will likely happen during the wash cycle, causing the UE error code to appear. The t-shirts will accumulate more on one side of the drum, while the jeans will gather on the other side.
One way to deal with that is to use less of the heavy laundry (jeans) and more of the light items (t-shirts). Rearrange the items and initiate the cycle again.
Adjust the Legs
One common way to eliminate the UE error code on LG washing machines is to raise the legs. Your washing machine detects whether the load is unbalanced or not with a sensor. Improperly set legs may cause the sensor to send a false alarm.
Take a look at the legs of the washing machine and make sure that they’re adequately secured to the ground to prevent the washer from rocking. Once you’re done with leveling the legs, the error message should disappear.
Check the Parts of the Washer
An LG washing machine could display the UE error because of one or more faulty components. However, this isn’t as common as unbalance issues, so only diagnose the internal components after you’ve tried everything you can to balance the load.
Here’s how to replace your washer’s motor with a new one:
- Unplug the power cord
- Move the washer away from the wall
- Remove the back panel using a screwdriver
- Remove the rotor with a socket
- Unscrew the screws of the wire harnesses
- Remove the stator’s bolts
- Disconnect the harnesses
- Replace the motor with the new one
- Connect the harnesses and the hall sensor
- Secure the wire harnesses tightly
- Reinstall the back panel
The hall sensor keeps track of the washer’s motor. Without it, your LG washing machine won’t operate properly and will display errors.
Replacing the hall sensor is pretty straightforward. Just follow these steps:
- Remove the washer’s back panel after unplugging the power cord
- Remove the stator
- Disconnect the wire harnesses
- Pull the hall sensor and replace it with the new one
- Connect the wire harnesses and reinstall the stator and the back panel
Another possible cause of the UE code is a bad control board. Here’s how to change it in your front load washer:
- Unplug the power cord
- Remove the top and rear panels
- Disconnect the inlet hoses from the generator
- Remove the generator and the crossbar by unscrewing the screws
- Remove the pressure switch’s screws, then pull it away
- Disconnect the control board’s retainer clips
- Remove the control board’s screws
- Remove the assembly
- Pull the locking tabs away
- Put the new control board in place and secure it
- Reassemble everything and start a new washing cycle to test the new board
If you have an LG top load washer, you need to follow the same steps. However, some top load washers may have different component locations.
An unbalanced load may happen because of faulty suspension rods. In that case, you need to replace the suspension rods to prevent further damage to the washer and recurring load imbalances.
If your motor nut is loose, your washer’s drum will keep vibrating, which causes load imbalances. Tightening the motor’s main nut may resolve the issue permanently.
A connectivity issue in your machine can cause an error code. Here’s how you can inspect and change the wires:
- Uninstall the back panel
- Remove the stator and disconnect the wire harnesses
- Check the wires connecting the motor and the hall sensor
- Replace any damaged wires with new ones
That’s all for today. Hopefully, your LG washer is working fine now after the UE error code is gone.
90% of the time, getting rid of the unbalanced load by redistributing the load should fix the problem. Your next attempt should be to level the legs, then check if any components aren’t functioning as they should.
If you were out of luck, your final solution is to call a professional to inspect the machine for faulty components.